Solutions / Data & AI

Data & AI.

Data pipelines, analytics, and applied AI in production — with ownership, controls, and integration. Not demo theatre.

Data & AI / What We Do

What we can do for you.

01

AI knowledge management.

Files, emails, and system records tidied into one searchable, permissioned corpus — documents extracted, classified, and indexed, with an AI assistant that answers from it. For your people today, and AI agents tomorrow.

02

Conversational customer channels.

WhatsApp, Instagram, WeChat, and LINE connected into one managed conversation layer, wired into your sales and service systems — one thread per customer, not five inboxes.

03

Reporting & dashboards.

Data pulled automatically from the systems that hold it — cleaned, structured, and refreshed — into one version of the numbers the business trusts.

04

Applied AI in your workflows.

Extraction, drafting, classification, and triage placed inside the tools your people already use — with human review kept where decisions carry consequences.

Data & AI / Use Cases

Use cases.

  1. AI knowledge management

    Answers live in five places at once.

    Policies, contracts, and project records are scattered across shared drives, inboxes, and line-of-business systems — new staff ask colleagues, experienced staff search again from memory. We consolidate it into one permissioned corpus, with an AI assistant that answers from it and cites its sources.

    You get — answers found in seconds instead of hours, by your people today and AI agents tomorrow — only from what the asker is allowed to see.
  2. Conversational customer channels

    Customers talk, the team juggles inboxes.

    Sales and service conversations are spread across WhatsApp, Instagram, WeChat, and LINE — different staff on each, no shared history, messages quietly missed. We connect the channels into one managed conversation layer, wired into your sales and service systems so the thread carries its context.

    You get — one conversation per customer, whoever replies — nothing lost between channels or shifts.
  3. Reporting & dashboards

    Month-end means assembling numbers by hand.

    The figures live in the ERP, the POS, and someone's spreadsheet — and the reports rebuilt from them every month never quite agree. We build the pipelines that pull data from the systems that hold it into one reporting layer, refreshed automatically.

    You get — one version of the numbers, always current — the month-end assembly ritual retired.
  4. Applied AI in your workflows

    The team drowns in document work.

    Contracts read, invoices keyed, requests triaged — hours of skilled time spent on repetitive reading and re-keying. We place AI inside the workflow where the work happens: extraction, drafting, classification, summarisation — introduced step by step, with human review where decisions carry consequences.

    You get — the repetitive reading and re-keying taken off your team, with the judgement staying with your people.

Data & AI / Proof

We run what we preach.

P1

NakaHQ

Our own chatbot platform, connecting WhatsApp, Instagram, WeChat, LINE, and more into one managed conversation layer — built and operated by this team, in production.

P2

Kumidocs

Our document management system with AI knowledge management at the core — a low-cost, on-premise alternative to SharePoint, for organisations that want their corpus under their own roof.

These aren't case studies written for a website — they're products we sell, run, and answer for. Everything we put forward is permissioned against your data and owned by someone after launch: AI answers only from what the asker is allowed to see.

Offer / Solution Briefing

See what this looks like on your data.

A 20-minute briefing on Data & AI — your sources, your workflows, and where AI would actually pay back. No preparation needed on your side.

Request a briefing